Not all bosses are great. Not all are good. Some are downright bad. This is a hard lesson I've been learning recently, having taken a jo...

Although all airlines suck, you still have to pick one. So I picked United. I fly a lot so they pretend to treat me well (as long as it does...

Everyone has seen an "open plan office" setup. A bunch of my clients had them, especially Out West. I actually liked the look, min...

The first thing you notice when you move to a smaller firm is how much more freedom everyone has. No process, no approvals, no problems, rig...

I've been a little quiet lately because I've shifted my focus a bit. New firm, new focus. AKA different day, same old shit. It took ...

We've all heard the story by now: United is cruel, because they body-shamed some little girls over their leggings. United is vicious bec...

I thought you all might enjoy reading this piece by Keith Townsend: Do Big 4 consultants have deep tech skill? TL;DR: No (cf. Betteridge...

So American Airlines (née US Airways) just announced their 2015 elite program, and the travel bloggers are starting to exhale . It's no...

I guess I sounded like a dick in my last post, torching “manufactured spend” and other stupidity while offering a rich white-guy toast. But...

Constant business travelers like me spend lots of time studying the nuances of “loyalty” programs. We make sure we maximize our airline and ...